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Privacy Policy

Railway Industry Association Privacy Notice


This privacy policy sets out how the Railway Industry Association (we/us) uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected, and we appreciate your trust in us to do that carefully and sensibly. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.

What we collect?

We may collect contact information including name and email address if you contact us.

What do we do with the information we collect?

This information is transmitted via email to our team (and stored on a secure server), who use the information to deal with your query. Your information is never shared outside the Railway Industry Association team. We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons: 

  • Internal record keeping
  • To improve our products and services
  • To send promotional emails about special offers or other information which we think you may find interesting, using the email address which you have provided
  • To monitor members’ engagement.

If you do not wish to receive correspondence from us, you can opt out by emailing or clicking the opt out button on any newsletter received. 


Your Rights 

You have a number of individual rights relating to the processing and storage of your personal data. They are as follows: 


  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling. 



Withdrawal of Consent, Erasure and Information Access 

Please contact us using the details outlined above if you wish to do any of the following: 

  • To withdraw your consent for activities for which you have previously consented
  • To request a copy of the information that we hold on you
  • To request the deletion of information that we hold on you. 

Cookie Usage 

Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide relevant information to you. 

Our contact details:

Please contact us if you have any questions about this privacy notice or the information we hold about you, or to exercise all relevant rights, queries, or complaints at:

The Data Protection Officer, Railway Industry Association, Kings Buildings, 16 Smith Square, London SW1P 3HQ
Tel. : 020 7201 0772 
Email: [email protected]

Right to complain to the Information Commissioner’s Officer
If we are unable to deal with a complaint to your satisfaction or if you are unhappy with the way we are using your personal data, you also have the right to make a complaint at any time to the UK’s supervisory authority for data protection issues, the Information Commissioner’s Office.

The ICO’s address:            
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113

Changes to our privacy notice 

We may update this privacy notice from time to time. If we make any substantial updates, we will provide you with a new privacy notice. We may also notify you in other ways from time to time about the processing of your personal information.

April 2024


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